EPISODE · Oct 18, 2021 · 11 MIN
Call Center = Cost Center?
from CX RIOT RADIO · host David Powers
We go over this article: https://www.forrester.com/blogs/cancel-the-cost-center-culture-in-customer-service/ No... it's not confirmation bias. Why would you say that? Here's the Caffeinated CX Linktree: https://linktr.ee/caffcx
Embed this episode
Ready to play
Call Center = Cost Center?
0:00
11:47
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of CX RIOT RADIO?
This episode is 11 minutes long.
When was this CX RIOT RADIO episode published?
This episode was published on October 18, 2021.
Can I download this CX RIOT RADIO episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!