EPISODE · Jan 31, 2022 · 23 MIN
Call Center Sushi Bar
from Call Center Confidential · host BCI
In this introductory episode, we begin a 3-episode series titled Call Center Sushi Bar- a rethinking of the many misguided narratives perpetuated by experts and pundits in our industry regarding agent customer service training and performance management. Get your chopsticks ready- this is going to be a tasty one!
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Call Center Sushi Bar
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This episode is 23 minutes long.
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This episode was published on January 31, 2022.
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