Call the BOSS

The first hour after a pipe bursts decides how much of your house you keep. Most homeowners spend that hour doing the wrong things.In this episode we sit down with the team at BOSS Disaster Restoration, a Mount Pleasant company that has been drying out Lowcountry homes since 1993 — through Hugo-era rebuilds, Hurricane Ian, and roughly ten thousand burst pipes in between.We get into why Charleston properties fail differently than anywhere else: high-humidity crawl spaces in West Ashley, storm surge on Isle of Palms, and historic downtown construction that hides water inside walls for weeks. Mold can start growing 24 to 48 hours after intrusion, so the decisions you make before anyone arrives matter enormously.What we cover:- The four things to do in the first ten minutes — and the one thing that voids your claim- Why "let it dry on its own" is the most expensive sentence in restoration- How moisture mapping and LGR dehumidifiers actually work- What separates a mitigation company from a licensed general contractor, and why hiring one that can't rebuild means starting over- Why you want a full damage estimate before you file, not after- How to spot an out-of-area storm-chaser in one questionIf you own property in Charleston, Berkeley, or Dorchester county, listen to this before you need it.BOSS Disaster Restoration, Inc.1055 Chuck Dawley Blvd, Mount Pleasant, SC 29464(843) 884-4000 — 24/7https://boss247.com/