Calling card for success: Keisha Wilson on entrepreneurialism and telehealth

I have to say it’s very inspiring being around my guest on today’s show. Prior to this episode of Off the Record I had never met Keisha Wilson ... and within minutes I felt like we were friends. Something about her warmth and spirit that grabbed me right way. I hope you will feel it too. Keisha is an entrepreneur, the founder and CEO of KW Advanced Consulting. But she’s also a volunteer and a mentor to many in the coding industry and beyond. And she’s made a niche for herself in telehealth, recently presenting a well-received session on the topic at the recent AAPC National Conference. We talk about all this and more on the episode, covering: Keisha’s unique life journey into the U.S. and eventually healthcare and coding Getting pushed by life circumstances to start her own business—much earlier than planned Working with early telehealth adopters, the explosion of telehealth utilization during the public health emergency (PHE) of COVID-19, and future projections of the service Coding fundamentals and nuances of telehealth, missed opportunities, and compliance issues Using telehealth to augment risk adjustment, including the requirement for “face-to-face encounter” to capture HCC diagnoses—does a computer screen count? Keisha’s recommendations: One book and one song