CallTower's Growth & Innovation: Acquisition of Inoria and the Future of CX/CCaaS

n this episode of JSA TV, William Rubio, Chief Revenue Officer at CallTower, joins us to discuss the company’s recent acquisition of Inoria and the updates it brings to CallTower’s CX and CCaaS portfolio. William shares how this acquisition enhances the company’s ability to help businesses improve their customer experience and contact center operations. We also dive into the role of AI in CallTower's solutions and explore relevant trends in the telecom and cloud communications sectors. Don’t miss William’s insights on the future of communications and collaboration.