EPISODE · Apr 25, 2023 · 33 MIN
Can chatbots learn to understand human emotions?
Dr. Aniket Bera, associate professor at the department of computer science at Purdue University, explains how AI can be used in the financial services industry to detect when a customer is angry or depressed or even when an employee is upset or about to commit fraud.
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Can chatbots learn to understand human emotions?
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