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Can chatbots learn to understand human emotions? episode artwork

Apr 25, 2023 33 min

Can chatbots learn to understand human emotions?

from American Banker Podcast

Dr. Aniket Bera, associate professor at the department of computer science at Purdue University, explains how AI can be used in the financial services industry to detect when a customer is angry or depressed or even when an employee is upset or about to commit fraud.

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Can chatbots learn to understand human emotions?

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This episode is 33 minutes long.

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This episode was published on April 25, 2023.

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