Can Curiosity Transform the Way We Lead with Jenny Gaffner

Leadership Lessons with Jenny Gaffner, Head of Commercial Excellence Nordics at BNP Paribas PF. In this episode of the pantrium podcast, host Christie Kristensen delves into a candid conversation with Jenny, exploring her diverse career journey from studying humanities to working in the banking sector. Jenny shares her unique perspective on integrating anthropological insights into business and marketing, the importance of building trust within teams, and the challenges of working in silos. They discuss how curiosity and understanding customer pain points can drive cross-collaboration, along with the evolving role of KPIs and sustainability. Jenny also reflects on her experiences creating unified customer communication platforms and the significance of understanding financial literacy across organisations. The episode provides invaluable insights on leadership, trust, communication and innovation in the banking industry. Music from #Uppbeat (free for Creators!): https://uppbeat.io/t/night-drift/the-... License code: DCXZVUNGAWM48HT0