Can insurance sustain progress on inclusion? Culture, AI and what’s next - IERM In-Depth

As Dive In enters its 12th and final year, InsuranceERM speaks to Katherine Conway, Head of Inclusion at Aon, and Jen Denby, Global Head of Inclusion & Diversity at WTW, about how far the insurance industry has come on culture and inclusion, where progress is still lacking, and what comes next.The discussion also looks at the changing political and economic backdrop for diversity and inclusion, the responsibilities insurers have as major employers, and how AI could reshape workplace culture, trust and human connection.You can sign up to the 2026 Dive In festival, which takes place from 22–24 September, here.