Cancellations, Late Cancellations, and No-Shows

No-show and cancellation conversations are some of the most charged and controversial among therapists. There are constant debates about whether to charge for cancellations or not, how much notice is reasonable to therapists, and how strict or flexible to be with these policies.This week we deep dive into the huge importance of having clear policies that have been communicated to clients, building flexibility into policy to centre the therapeutic relationship, and why it’s valuable to charge what you are worth, adhere to your policies, and stand firm in your decisions.Join us on Patreon for bonus content at www.patreon.com/edgeofthecouch or share your thoughts and questions via DM on Instagram @edgeofthecouchpod, email at [email protected], or voice note at speakpipe.com/edgeofthecouch.We have partnered with Janeapp, an all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign up.Alison McClearywww.alpenglowcounselling.com@alpenglow_counselling on InstagramJordan Pickellwww.jordanpickellcounselling.ca@jordanpickellcounselling on InstagramEdge of the Couchwww.edgeofthecouch.com@edgeofthecouchpod on InstagramJoin us on Patreon for bonus content at www.patreon.com/edgeofthecouch, share your thoughts and questions via DM on Instagram, or email us at [email protected] have partnered with Janeapp, our favourite all-in-one practice management software. You can learn more at Jane.app/mentalhealth. Or, if you are ready to get started, mention Edge of the Couch in the note during sign-up for a free one-month grace period on your new account.Alison McClearywww.woodstovewellness.caJordan Pickellwww.jordanpickellcounselling.ca@jordanpickellcounselling on InstagramEdge of the Couchwww.edgeofthecouch.com@edgeofthecouchpod on Instagram