Capítol 2: L'experiència ja ho és tot: com les marques creen relacions memorables

En este episodi parlem de com les marques ja no competeixen només pel producte o el servei, sinó per l’experiència completa que ofereixen als seus clients. Des del primer contacte fins al record que deixa la marca, cada detall compta: la facilitat de compra, l’atenció rebuda, l’entorn, la coherència entre canals o la capacitat de generar emoció. Analitzem com el màrqueting s’ha convertit en una eina clau per a dissenyar experiències memorables i connectar amb un consumidor cada vegada més exigent. Ho fem amb la participació de Carlos García (Vicente Gandía) I Jose Enrique Pérez (El Huerto de Santa María) i amb la col·laboració d’Amanda Simón, gerent del Club de Màrqueting del Mediterrani.

Episode metadata supplied by the publisher feed · Published Mar 24, 2026

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Capítol 2: L'experiència ja ho és tot: com les marques creen relacions memorables

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