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Car rental giant Hertz has shot itself in the foot again - this time with AI episode artwork

EPISODE · Jan 11, 2026 · 21 MIN

Car rental giant Hertz has shot itself in the foot again - this time with AI

from AutoExpert · host John Cadogan

Hertz has started using AI scanners to detect damage to rental cars when they are returned by customers. Predictably enough, the scanners are so good that they detect damage, even if it doesn't exist - of course.

What this episode covers

Hertz has started using AI scanners to detect damage to rental cars when they are returned by customers. Predictably enough, the scanners are so good that they detect damage, even if it doesn't exist - of course.

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Car rental giant Hertz has shot itself in the foot again - this time with AI

0:00 21:29

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Frequently Asked Questions

How long is this episode of AutoExpert?

This episode is 21 minutes long.

When was this AutoExpert episode published?

This episode was published on January 11, 2026.

What is this episode about?

Hertz has started using AI scanners to detect damage to rental cars when they are returned by customers. Predictably enough, the scanners are so good that they detect damage, even if it doesn't exist - of course.

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