Career Series: Tech Ops – The Heart of Air Route Traffic Control Center

In this episode of the NHCFAE Career Series, host Misty Peña sits down with William Vallejos, a senior Technical Operations professional, to highlight the critical work that keeps our National Airspace System safe 24/7.William shares his inspiring journey—from growing up on a farm, to serving as an electronics technician on Apache helicopters in the U.S. Army, to becoming a principal Environmental Systems Specialist supporting one of the nation’s busiest Air Traffic Control Centers. His story underscores the importance of resilience, hands-on learning, teamwork, and dedication behind the scenes of aviation safety.✈️ In this episode, you’ll learn:What Technical Operations (Tech Ops) professionals really doWhy power, environmental, and backup systems are mission-critical to aviation safetyHow Tech Ops supports radar, communications, and flight data across the NASCareer advice for students and professionals interested in aviation and engineering careersWhy passion, persistence, and preparation matter more than perfectionThis conversation shines a light on the unsung heroes who ensure safe skies every day and encourages the next generation—especially Hispanic and Latino professionals—to pursue careers in aviation and aerospace.🔗 Learn more about membership, scholarships, and mentorship opportunities at www.nhcfae.org📌 Subscribe for more interviews highlighting diverse aviation careers📌 Like & Share to support aviation professionals behind the scenes