Carl Smith | Pivoting from Digital Agency to Building a Community of Digital Leaders

Carl Smith is the owner of Bureau of Digital, a community made up of a diverse mix of digital professionals. Carl spent about a decade and a half in advertising before launching his first digital agency, nGen Works. He ran nGen Works for 12 years, constantly experimenting with different models of management and team structure. Towards the end of the run, Carl attended his first Bureau of Digital event and loved the concept of building a community in the web industry. A few years later, he closed his agency and took over the Bureau of Digital in 2016. He now spends every day connecting with digital professionals to give them the support they need. Carl Smith, the owner of Bureau of Digital, is John Corcoran's guest in this episode of the Smart Business Revolution Podcast where he talks about his entrepreneurial journey in the digital space. Carl explains why company owners should be transparent with their employees, how they can teach their employees to make independent decisions, and how he has been building a support community for digital professionals.