Carolyn Lum: Lean Transformation at Philips

This week, Oliver Morgan - Director at Morgan Latif - is joined by Head of Continuous Improvement at Philips, Carolyn Lum, who gives some enlightening insight into her role at Philips since she joined in 2014 and the Lean transformation journey that she has led. They discuss the circumstances behind her joining Philips; teaching leadership and the importance of creating rock-stars (perfectly demonstrated here: https://www.youtube.com/watch?v=fW8amMCVAJQ); the decision to focus initially on three Lean tools of daily management, problem solving and Kaizen, which laid the platform for accelerated improvements in revenue, profitability and quality; as well as a little bit about what she looks for in Lean leaders to drive the continuous improvement journey with her.To find out more about Philips' Lean transformation journey:- https://planet-lean.com/philips-lean-transformation/- https://planet-lean.com/lean-leadership-development-philips/To get in touch with Carolyn: https://www.linkedin.com/in/carolyn-lum-2000108/To get in touch with Oliver: https://www.linkedin.com/in/olivermorgan1/