CarrierChat: Aetna's Focus on Member Experience & Controlling Pharmacy Costs

from Friends with Employee Benefits · host OneDigital CT

Healthcare is complex, confusing and frustrating at times. During this season, we'll be catching up with local carrier partners from across the state to get their view of the healthcare and health insurance landscape in Connecticut and the strategies they are putting in place for cost containment, member experience, product innovation, and more. Music By: Colin Cross Music

Episode metadata supplied by the publisher feed · Published May 29, 2020

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What this episode covers

Duncan Stuart, President of the New England Market at Aetna, joins us to discuss Aetna's response to the COVID-19 pandemic, how they are leveraging their relationship with CVS, what they are doing to control pharmacy costs, and how they are utilizing their Aetna One® Advocate (AIA) to enhance how they support members.

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CarrierChat: Aetna's Focus on Member Experience & Controlling Pharmacy Costs

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This episode is 1 hour and 9 minutes long.

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This episode was published on May 29, 2020.

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