Case Study: Complications or Negligence?

A patient experiences an acute retention of urine and undergoes an operation leading to negative outcomes. Though rectification was sought, the patient expresses regret for going through the process in the first place. Thus, such operations result in psychological stress, apart from physical pain and discomfort. Was the unfortunate experience a result of complications arising from the operation or negligence on the part of the medical staff who carried out the operation? Resident 'Doctor in the House', Dr George Lee, presents a case study highlighting consequences of an operation gone wrong and the process of providing closure to the patient.     See omnystudio.com/listener for privacy information.