Case Study | Why Healthcare.gov Failed: Lessons in Project Management — Medical Software Course episode artwork

EPISODE · Sep 4, 2026 · 9 MIN

Case Study | Why Healthcare.gov Failed: Lessons in Project Management — Medical Software Course

from YaleCourses · host YaleCourses

Have you ever wondered why a massive government website could fail so spectacularly on its launch day? In this lesson, we dive deep into the infamous Healthcare.gov rollout, examining the critical missteps in its development, from an unyielding timeline and insufficient testing to the challenges of implementing an Agile methodology with constantly changing requirements. Discover the key factors that led to its initial disastrous launch and the crucial changes that ultimately brought the project back from the brink.🎯 Learning Objectives• Understand the context of Healthcare.gov within the Affordable Care Act.• Identify the key technical and managerial failures that led to Healthcare.gov's disastrous launch.• Analyze the impact of a compressed timeline and inadequate end-to-end testing on project success.• Examine the challenges of implementing an Agile model with constantly changing requirements and a lack of 'done is done' enforcement.• Learn about the recovery strategies and cultural shifts that ultimately salvaged the Healthcare.gov platform. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Case Study | Why Healthcare.gov Failed: Lessons in Project Management — Medical Software Course

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