Catherine Luelo on Empathy

Catherine Luelo (Deputy Minister at the Treasury Board of Canada Secretariat) is the Chief Information Officer of Canada. Catherine joins Connected Intelligence to discuss the importance of empathy and kindness during times of radical uncertainty. Prior to her role within the Government of Canada, Catherine was Senior Vice President and Chief Information Officer at Air Canada - where she was responsible for the Information Technology systems that support and enable their global business, innovation in the artificial intelligence space, security and reliability. Catherine brings openness and curiosity to every conversation. She shares with us what it was like to manage worldwide systems in an operational landscape that substantially shifted during the global pandemic.