CD: Understanding Experience to Foster Patient-Provider Connections with Joan Cox, Chief Experience Officer at Yuma Regional Medical Center

There is an opportunity to prioritize human interaction in care delivery for better outcomes and experiences. In this episode, Joan Cox talks about the importance of patient-centered care and enhancing the patient experience in healthcare. Throughout this conversation, she emphasizes the importance of human connection, qualitative information, and innovative initiatives to enhance the patient experience. Tune in to learn about the evolving nature of healthcare and patient experience! Click this link to the show notes, transcript, and resources: outcomesrocket.health