CeMAP 1: Topic 21

Topic 21 is a biggie — and if you're aiming to pass CeMAP 1 with confidence, this episode is a must-listen. In this session, we down everything you need to know around mortgage conduct, consumer protection, and when firms are allowed to do what (and how). Expect clarity, real-life examples, and a few reminders that yes, you’re absolutely capable of smashing this. Here’s what we cover: ✅ MCOBS – What it is, who it applies to, and why it matters ✅ Mortgage Credit Directive (MCD) – How it shaped UK mortgage advice rules ✅ Consumer Buy-to-Lets – What counts, what doesn’t, and what advisers need to do ✅ Arrears & Repossessions – What firms must do when a customer is falling behind ✅ Execution-Only Business – What qualifies and why it’s so tightly regulated ✅ Vulnerable Customers – What the FCA expects and how firms can support them Want to study smarter, not harder? Try the free version of the CeMAP 1 e-learning platform and see how I teach: 👉🏻 Get Started for Free Or, grab lifetime access to the full CeMAP Pocket Coaching Bundle (includes 1, 2 & 3): 👉🏻 View the Bundle 📲 Got questions? Drop me a WhatsApp message on 07825 149137 – she's here to help you feel calm and confident all the way to qualification.