CEO & Leadership Coach (20+ Years): Why “Soft Skills” Actually Drive Success

from Skill Economy · host George Pygall

Meet Luke Todd, CEO of MadeYou and a leadership development coach who has spent decades helping organisations across Europe build high-performing teams through what he calls “core skills.” In this episode, we break down why so-called soft skills are actually the hardest skills to master, how communication and feedback drive real performance, and what separates those who progress from those who plateau in their careers.Chapters00:00 Introduction to Luke Todd0:08 Luke’s Role and Passion for Developing People1:21 The One Skill That Shaped His Career3:02 Adapting Your Leadership Style to Individuals5:01 Why “Soft Skills” Are Actually Core Skills6:15 Communication & Feedback as Career Foundations8:36 Why You Shouldn’t Try to Be Like Other Leaders11:04 How to Give Better Feedback (Future-Focused)13:52 The Biggest Communication Mistake People Make24:10 Why Careers Plateau (And How to Break Through)

Episode metadata supplied by the publisher feed · Published Apr 8, 2026

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CEO & Leadership Coach (20+ Years): Why “Soft Skills” Actually Drive Success

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