CEO of Playa Hotels: Travelers Require Personalized Customer Service and Experiences

CEO of Playa Hotels & Resorts, Bruce Wardinski, joins the show to discuss how travelers' preferences towards all-inclusive resorts influence the customer experience, the importance of creating growth opportunities for hotel team members, and whether the surging travel demand will continue. Hosted on Acast. See acast.com/privacy for more information.

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This episode is 12 minutes long.

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This episode was published on August 27, 2024.

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