CEO of Yanolja on AI Agents Running Hotels

What if your hotel ran itself - an “army of AI agents” handling everything from reservations to check-in - while your staff focused entirely on guests?In this episode, Aejaz Sodawala, CEO of Yanolja Cloud Solution, shares a forward-looking blueprint for how hotel tech is evolving - from fragmented systems to unified, AI-driven platforms powering over 33,000 hotels globally.Takeaways: Why data silos are quietly killing your AI strategy — and how to restructure your tech stack around a shared data layer to unlock real-time decision-making and automation. How leading operators are driving 20%+ direct bookings — using integrated booking engines, pricing transparency vs OTAs, and content-driven websites that convert. What “agentic PMS” actually means in practice — and how AI agents will replace repetitive roles (reservations, check-in, pricing) to free staff for higher-value guest interaction. Aejaz has spent 15+ years scaling hotel tech from on-premise systems to cloud platforms now used in 170+ countries. His perspective cuts through the AI hype: most hotels aren’t ready - not because of tools, but because of fragmented infrastructure. The surprising insight? The winners won’t be those adopting more tools—but those consolidating into fewer, more intelligent platforms.If you’re rethinking your tech stack or planning your next phase of growth, this episode is required listening. Subscribe to Hotel Tech Insider for more operator-level insights—and share this episode with a colleague who’s still managing disconnected systems.