Certified AI Insurance Credential: Practical AI for Insurance Professionals

In this episode of Alliance Insights, Danielle Janecka welcomes Jay Greene, founder of the Certified AI Insurance Credential (CAIC), and Will Hold, President & CEO of the Risk & Insurance Education Alliance. Together, they explore: • Why AI adoption is becoming a competitive necessity • How insurance agencies can prepare for AI transformation • The importance of data quality and governance • What an "agentic agency" looks like in practice • Common mistakes organizations make when implementing AI • How Certified AI Insurance Credential provides practical, insurance-specific AI education • Why a living curriculum is critical in a rapidly evolving technology landscape Jay shares the personal experience that inspired him to create the credential and discusses how AI can help agencies improve workflows, boost productivity, and create new opportunities for professionals at every career stage. Will explains why the Alliance partnered with Certified AI Insurance Credential and how the program aligns with the Alliance's mission of providing practitioner-driven education that helps professionals adapt and thrive. Whether you're an agency owner, carrier professional, wholesaler, MGA leader, producer, or risk manager, this episode offers practical insights into preparing for the future of insurance. Ready to build AI knowledge that applies directly to insurance? The Certified AI Insurance Credential (CAIC) helps professionals understand AI fundamentals, evaluate technology solutions, improve workflows, and develop practical implementation strategies. Register through the Risk & Insurance Education Alliance and start gaining the knowledge needed to navigate the future of insurance with confidence. Focusing exclusively on risk management and insurance professional development, the Risk & Insurance Education Alliance provides a practical advantage at every career stage, positioning our participants and their clients for confidence and success.