CGI 2026: Must Know Session: Spending in 2026: What Legal Operational Professionals Must Know

Recorded live at the CLOC Global Institute (CGI) 2026, this episode of CLOC Talk features Mark Ross of Deloitte in conversation with Ari Kaplan, Founder of Ari Kaplan Advisors, for a timely discussion on the forces reshaping legal operations. Together, they unpack the latest trends in legal operations spending for 2026, explore how in-house legal teams and law firms are adapting to the rapid rise of generative AI and evolving pricing pressures, and share practical insights for navigating today's changing legal landscape. Ari also reveals the skills that will define the next generation of legal operations leaders—from relentless curiosity and strong business acumen to the ability to clearly demonstrate measurable ROI—making this a must-listen episode for anyone looking to stay ahead of what's next.