Change and the Internal Developer Platform

Kubernetes is the abstraction layer for infrastructure standardization. Act 1 - Advocating and starting the change for a new platform. People Process Technology Unlearning and learning. Communicate and engage leadership to advocate for your platform. Act 2 - Marketing, Education, Training Training is a great investment that communicates the value and gives everyone a baseline to understand. People using your system will have old mental models they will need to update. New patterns will be discovered and it takes time to understand and change how to apply. Encourage new habits and behaviors. Constantly market your product because people will not know and may see communication but not engage. Act 3 - Completing the change and monitoring the results Use metrics to advocate and promote the change. Be prepared for the next horizon to change. The journey is constant and there will always be a new place to go. The cycle will repeat.