Change Comes From Curiosity and Caring | Curious Now Live at #IMSH2026

Change Comes from Curiosity and Caring | Curious Now Live at #IMSH2026 Commenting on Kevin Brown’s “The Hero Effect” – How do we bring our presence to ordinary moments? Jenny Rudolph, James Lipshaw, and Jenny Bourque discuss Kevin Brown’s story of a chef using an encounter with his son’s specific dietary restrictions as the launch point for a higher standard which makes Disney’s restaurants more accessible to diners with dietary needs. How can we not just design our programs, but also carry ourselves in individual conversations, in everyday moments, and lead our industry in a way that ensures that we are creating a standard of access and a standard of service that serves everyone, especially the people whose stories aren’t being heard in the rooms where leadership meets? #curiousnow #healthcaresimulation #medicine #nursing