Change Isn’t Coming, It’s Here: How Leaders Stay Ready with Bill Coppel

In this episode of Better Experiences by Design, host Susan Quinn speaks with Bill Coppel, a veteran financial services leader and Chief Client Growth Officer at TradePMR. With over 30 years of experience navigating market shifts, technological disruption, and evolving client expectations, Bill shares what leading through change really takes—and how to stay relevant. From the power of curiosity to the value of deep client relationships, Bill emphasizes the importance of putting people first in an increasingly tech-driven industry and explores why delivering real value means going far beyond investment returns.This episode is packed with insights for financial advisors, business leaders, and anyone committed to leading with purpose and impact.In this episode, you’ll hear:·      Why curiosity and adaptability are essential to staying future-ready ·      How self-disruption helps leaders avoid complacency ·      Why bringing real value means reducing uncertainty, not just delivering returns ·      Why the human advantage is more powerful than ever in a tech-driven world As Chief Client Growth Officer at TradePMR, Bill Coppel leads Advisor Evolution Sciences, the firm’s client growth platform. In this role, he is focused on delivering insights, services, and solutions to help future-focused RIA firms achieve sustainable growth. Prior to joining the TradePMR leadership team, he held senior positions across the financial services industry. Most recently, he founded a consultancy dedicated to helping wealth management firms drive scalable, long-term success through strategic growth initiatives.With over 30 years of industry experience, Bill holds Series 7, 9, 10, and 63 securities licenses. He earned his MBA from the Olin Business School at Washington University in St. Louis and is a SIFMA Securities Industry Institute graduate at The Wharton School of the University of Pennsylvania.Ways to contact Bill CoppelWebsite: https://www.tradepmr.com/bill-coppelLinkedIn: https://www.linkedin.com/in/bill-coppel-05128ab/ Better Experiences by Design is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences. © circle S studio, 2026.