Change Support | Episode 025

Change Support | Episode 025 The Sioux Indians say that even the best warrior cannot lift the smallest stone with one finger. Similarly, in teams, managers are the hinge and the supporting hand that must make sure that the team can lift every stone in the way. To successfully go through change, managers need to provide support to their team with at least three things: 1) Clarity of purpose 2) Flexibility in plans 3) Transparency in communication The main concerns of people when starting a change are related to uncertainty. The above three things address these concerns precisely by continually reminding the goals, showing flexibility in the plans according to the actual situation, and full transparency about what is happening. These three actions reduce the feeling of insecurity and focus on things that can be controlled. Then, when people feel insecure about change, their instincts will trigger doing the familiar. But faster and with more dedication. This is a mistake. In these moments of change, there is a need for the people in the teams to be comfortable with the discomfort. To begin gradual changes in their actions. Even at the cost of inconvenience. Without being tempted to go back to the old ways of working. Going back to doing things the old way, but faster, harder, and more dedicated, will only sabotage change. It will increase frustration. The typical mistake when communicating during a change is that managers only share when they have good news. This can create a vacuum of uncertainty and confusion when there is a lack of communication for a long time, when "there is nothing to communicate." The truth is that psychological safety is created by creating predictability. Predictability is rendered through regularity in communication - every day. There are three essential things in real estate - location, location, location. There are three essential things in teamwork during a change - communication, communication, communication. 1) On a scale of 1 to 10, how clear are the company goals for you personally? 2) On a scale of 1 to 10, how clear are each team member's goals individually? --- Book "Cold Shower for Managers: Empower and Inspire Your Team with Your Humility and Accountability by Plamen Petrov on Amazon - https://amzn.to/2Ka23CU --- Book "Park Your Ego: Face Your Bullsh*t and Own It" by Plamen Petrov on Amazon - https://amzn.to/38VW3He