Changes in traveler behavior, if hotel rates will ever come down, airport lounges, and more

This week's Eye on Travel Podcast with Peter Greenberg -- a chat with Zach Griff from The Points Guy -- on the term "airline service" as an oxymoron and what travelers can now expect in the near future. A conversation with Larry Cuculic, President and CEO, BWH Hotel Group, on the changes in traveler behavior -- and expectations -- and will hotel room rates ever come down? When was the last time you tried to enter an airline VIP lounge? Was there a long line to get in? Probably. But now, get ready for an airport lounge war as major credit card companies open their own lounges. And does that mean things will get better? Dana Pouwels, Head of Sapphire Lounge and Partnerships for Chase, stops by with a look at what you can expect.