Changing minds, changing audits: Armstrong Watson's tech journey with TiPS

This is the final episode of a four-part mini-series of Beyond the Capital from SuperTech WM, in partnership with the TiPS Accelerator, a programme helping regional law and accountancy firms adopt new technology.This episode explores how accountancy and audit firm Armstrong Watson navigated the cultural, technical, and client-related challenges of adopting new audit technology through the TiPS accelerator programme.Host Hilary Smith-Allen is joined by Steve Preston and Lucy Hughes, who share their experience of implementing data analytics tools across Armstrong Watson’s offices, managing team engagement and collaborating with both clients and suppliers.They discuss how a mindset shift, at both board level and across teams, was essential to success, how change management workshops helped guide the process, and why rolling out the pilot at scale made all the difference.They discuss:The importance of planning as success starts before implementationHow mindset matters at every level of the organisationHow to bring your team with you Choosing the right supplier  Client collaboration can be a key differentiatorChapters:00:00 – Introduction to the TIPS programme01:18 – About Armstrong Watson02:18 – Mindset challenges and cultural shifts03:45 – Why data analytics?05:14 – How external support accelerated change06:37 – Running pilots and rolling out across offices08:23 – Defining success: audit quality, efficiency, and client service10:15 – Adapting plans and improving feedback loops13:08 – Involving clients in the pilot process15:22 – Supplier relationships and off-the-shelf vs bespoke tech18:43 – Measuring impact and looking ahead21:18 – Team buy-in and long-term cultural change22:45 – Final takeaways for firms on the tech journeyFind out more about TiPS here and SuperTech here. Hosted on Acast. See acast.com/privacy for more information.