Changing the Game of Digital Customer Experience: Reimagining E-commerce

Over the past 18 months, businesses of all shapes and sizes have needed to focus specifically on the digital customer experience as other channels have closed or slowed down. The ability to define the customer experience – and make it unique – is not just a differentiator, but what allows companies to succeed during a challenging, unprecedented time. We spoke with Dr. Tiffany Raymond of PayPal on how leveraging e-commerce will not just accelerate business but can also be optimized with strategic thinking.Guest::  Dr. Tiffany Raymond, Head of Global Customer Advocacy, PayPalHosts:  Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Content Manager & Executive Producer of the podcast, Money20/20Producers:  Rachel Morrissey, Content Manager & Executive Producer of the podcast, Money20/20Sanjib Kalita, Editor-in-Chief, Money20/20Roland Bodenham, Senior Video Producer and Podcast Lead, AscentialFollow Money20/20:YouTube: @Money2020TvLinkedIn: https://www.linkedin.com/company/money2020/Instagram: https://www.instagram.com/money20_20Facebook: https://www.facebook.com/Money2020X: https://www.twitter.com/Money2020TikTok: https://www.tiktok.com/@money20_20