Chaos Is Killing Your Ability to Scale | The Scaling CEO Podcast

In this episode, I talk with Eric Edelson, CEO of Fireclay Tile, about scaling a craft-based business into a high-growth platform. Eric shares how his team transformed manufacturing complexity into repeatable systems, why bringing order to chaos is the key to growth, lessons from acquiring Fox Marble, and the challenges of scaling service businesses. We also discuss leadership, company culture, continuous learning, AI adoption, operational excellence, and how great businesses create structure without losing craftsmanship.