Chapters 6-8: PMO Service

How often have we heard the sayings, “It’s harder than it looks” and “If it were easy everyone would be doing it”? These sayings were never more appropriate than when they are applied to the field of parish management and operations. Every how and why detail in parish management and operations . . . is in fact a lot harder than it looks. In chapters six through eight, Michael Brinda talks about those we serve through PMO, the essence of PMO service to parishioners, and mediocrity in PMO service.