Charisse Pulfer - Loan Kit Specialists - Unsung Heroes of MedTech

Ever wondered what happens behind the scenes when a surgical kit arrives in the operating theatre- complete, sterile, and right on time? Meet Charisse Pulfer, our guest mentor for this episode, who’s spent over 18 years ensuring that surgeries go off without a hitch. Charisse is a Loan Kit Coordinator and operations specialist who’s seen it all: high-pressure logistics, last-minute emergencies, and the daily dedication it takes to keep patients safe and surgical teams supported. In this episode, she shares real-world stories, practical insights, and the mindset you need to thrive in one of healthcare’s most critical (and often overlooked) roles. Tune in to discover: 🛡️ How Charisse and her fellow Loan Kit Coordinators protect patient safety and surgical outcomes 🔍 The precision, accountability, and teamwork required to manage hundreds of parts across multiple hospitals ⏱️ Ways LKCs create efficiency and save costs for hospitals and MedTech companies 🤝 How they support surgeons, sales reps, and the entire healthcare team- even under immense time pressure 🚚 What it’s really like to manage logistics under pressure, and the pride that comes from making a difference 🌟 Why it’s time to recognise and celebrate these unsung heroes, and what Charisse wishes more people understood about the role Want to kick off the new year with real MedTech insight? Comment and share this episode with #medtechmentorpodcast for your chance to win a personal mentoring session with Charisse herself. There’s no better way to start the year than learning from someone who’s truly lived this experience. Hit play and get inspired by the unsung heroes of MedTech! Or check it out on MedTech Mentor's YouTube Channel