Chase Damiano: Good Operations Means Defining How the Hand-Offs Happen | The Disruptors

When leaders neglect to delegate, chaos reigns.Sponsored by True Advisor: Buy now | Learn moreFull show notes here The DisruptersWith Liz FarrFor CPA TrendlinesChase Damiano, founder of Human at Scale, says that operations are the missing piece for many firms. “It’s sort of this bridge or glue that allows a business and a team to function well together,” he tells Liz Farr in this episode of The Disrupters. MORE DISRUPTORS: Candy Bellau: The $350 Pricing Mistake that Nearly Broke this Boutique Firm | The Disruptors | Poe: What P.E. Really Wants from Firms | The Disruptors  | Blake Oliver: Build a Biz that Runs Without You | Daiber: Use Succession as a Growth Strategy | Cannon: Busy Season is Self-Inflicted | Carroll: When One Person Can Break the Firm | Rampe: Build a Roadmap Even When the Road’s Not There | Chang: Killing SALY, One Agent at a TimeMORE CPA Trendlines Streaming Network“I see it as the intersection of people, process, technology and culture.” What that looks like in practice, he says, is a firm where the team is happy, clients are satisfied, work is delivered on time and at high quality, and the owner has the freedom to focus on strategy and growth and has the time to spend on non-work things like family.  READ MORE >>>