Chat Bots Expained with the Friendly Agent Chat Bot

Episode 65 of the The Insurance Podcast podcast, hosted by Pete Tessier & Curt Wyatt, titled "Chat Bots Expained with the Friendly Agent Chat Bot" was published on February 28, 2020 and runs 34 minutes.

February 28, 2020 ·34m · The Insurance Podcast

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Summary

Talking to a chat bot should not be this fun but Avdhesh Sexana, the founder and creator of the Friendly Agent Chat Bot, explains what so many within the insurance industry don't understand about the technology. Chat bots aren't just about backend AI, they are about front end lead generation and store minding as Avdhesh explains. They are part of social media plans and customer engagement as well as many more experiences customers and agents don't realize are necessary. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episode Description

Talking to a chat bot should not be this fun but Avdhesh Sexana, the founder and creator of the Friendly Agent Chat Bot, explains what so many within the insurance industry don't understand about the technology. Chat bots aren't just about backend AI, they are about front end lead generation and store minding as Avdhesh explains. They are part of social media plans and customer engagement as well as many more experiences customers and agents don't realize are necessary. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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