Chatbots vs Agents: How Does AI Take Action?

Many people use AI as a chatbot, and though it answers questions, it doesn’t actually do anything. In this episode, we unpack the type of AI that takes action and explain the real shift happening: from AI that responds to AI that executes. We break down how tool calls work, why context and permissions matter, and why 2026 will be the year action-taking agents go mainstream.Submit your questions at [email protected] to be featured in our weekly Q&As.Chapters00:26 – The Difference Between Chatbots and AI Agents01:40 – What Is A Tool Call02:34 – How AI Can Successfully Take Action03:56 – The Importance of Governance for Trusting AIFind us on socials:🔗 Follow Kenny on LinkedIn: https://www.linkedin.com/in/kennyalegbe/🤖 Follow Brim on LinkedIn: https://www.linkedin.com/company/joinbrim/📩 For business or guest inquiries: [email protected]