ChatGPT's Trusted Contact Feature | Louisville News

OpenAI’s new ChatGPT feature, Trusted Contact, aims to help users in crisis by alerting a pre-selected person—but it only works if set up in advance, making it useless in urgent moments. A new user couldn’t find the option, and even when asked directly, the bot initially misidentified the feature, highlighting how inaccessible this lifeline is during mental health emergencies. While some therapists see potential for those already prepared to seek help, others warn chatbots can’t match human intuition or overcome emotional barriers—leaving experts skeptical until real-world data proves its lifesaving impact. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Sources:https://www.lpm.org/news/2026-09-14/npr-looked-for-chatgpts-new-crisis-feature-its-hard-to-find More coverage & latest updates:https://sources.thednn.ai/297ac08c751117f7 Report issues to [email protected].