EPISODE · Sep 5, 2021 · 34 MIN

Checkout Free Retail

Send us Fan MailAnne Mezzenga, Co-Founder at Omni Talk shares her thoughts and insight into the move towards checkout-free stores, the impact this will have on customers and colleagues.Simon and Anne also cover:Is the amazon go/fresh model repeatable for others?How easy it is to go checkout-free?Will this have an impact on customer experience?Will we ever see a store with no colleagues e.g. full automation?Trends and examples in other sectors (including an amazing new personal shopping experience)Amazon Fresh Pictures #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn

What this episode covers

Send us Fan Mail Anne Mezzenga, Co-Founder at Omni Talk shares her thoughts and insight into the move towards checkout-free stores, the impact this will have on customers and colleagues. Simon and Anne also cover: Is the amazon go/fresh model repeatable for others?How easy it is to go checkout-free?Will this have an impact on customer experience?Will we ever see a store with no colleagues e.g. full automation?Trends and examples in other sectors (including an amazing new personal shopping exp...

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