CHECKOUT Justin Hillberg from Surfstitch | #084

In this episode of Add To Cart, we checkout Justin Hillberg, Managing Director of Surfstitch. From being the innovative leaders and market darlings of the ASX, to going through voluntary administration and now back to profitability, Justin has led his team at Surfstitch through it all.Links from the episode:AppleNikeThe Jason and Scott ShowImpact (sponsored) Wipeout Survivors: The SurfStitch Story | #060Questions answered in the podcast:What is the weirdest thing you’ve ever bought online? Who is your favourite retailer? Which retail fad do you wish was history?Can you recommend a book or podcast that our listeners should immediately get into? Finish this sentence.  The future of retail is… This episode was brought to you by…  ImpactI get it. Marketing is becoming harder. New privacy features are making it tougher to target individual customers, the cost of paid social is skyrocketing and it feels like you need an editorial team to create enough content to break through the clutter. That’s where Impact’s partnership automation technology can help you connect with other brands, affiliates, influencers and content creators on a performance basis to help you grow revenue, delight customers and reach new audiences. Visit impact.com/growth to learn more or jump back to episode #81 to hear how Booktopia is driving 219% growth through the power of partnerships.About your co-host: Justin Hillberg from SurfstitchStarting his career on the retail shop floor has paved the foundation for Justin’s customer centric approach to strategy development and leadership.  Justin is passionate about delivering influential leadership and driving positive cultural change through collaborative strategy development. Over the past seven years, he has been leading the fast paced, high energy online business that is SurfStitch and has achieved a number of milestones resulting in a significant turnaround to profitability under challenging conditions including navigation of VA and the sale of the business in 2018.As a people leader, he is honest, approachable, engaging and trustworthy and has found that he is able to unite teams around common goals and motivate individuals to produce their best, even in times of adversity. Through fostering effective teamwork, Justin is known for delivering results. He encourages open communication, interdepartmental collaboration and continuous improvement across all levels of the organisation.You can contact Justin at LinkedInAbout your host: Nathan Bush from 12HIGHNathan Bush is the founder and lead strategist at eCommerce consultancy, 12HIGH. He has led eCommerce for businesses with reSubscribe to the Add To Cart newsletter  SMS us to Suggest a Guest Connect with Nathan Bush Join the Add To Cart Community