Chelsea Martin - Noms Bake Shop

It’s the 300th episode of The Small Business Show! We start this special episode with a conversation about some of the most important lessons we have learned over the past 6-years of recordings and guests. Then it’s on to a great interview! Want people to remember your name? Feed them.  Our guest today has built a business around making a great impression on your current and potential customers with branded boxes of goodness that will put a smile on everyone’s face. Chelsea Martin is the Co-Owner of Noms Bake Shop where they specialize in connecting you with your customers on an entirely different level than standard marketing techniques. Since we all love cookies, I’m especially interested in learning about how they have created a business around something so important to all of us. Join your hosts Shannon Jean and Dave Hamilton as we learn why Noms isn’t really a cookie company after all. 00:00:00 Small Business Show #300 for Wednesday, October 28, 2020 300 Episodes of SBS Takeaways from 300 Episodes 00:01:50 Support Is Available  SCORE 00:03:17 That which is monitored is managed 00:04:16 Avoiding fear-based decisions 00:05:10 The opportunity of telling your story 00:06:51 The idea of action 00:08:44 Learn how to give great customer service 00:10:03 Reminding myself that I’m good at this! 00:11:30 The value of resilience and grit 00:13:55 There’s less risk than you think 00:16:47 Turn off your TV! 00:17:56 What do you want to know? [email protected] 00:18:14 SPONSOR: BuildHR. Sync up with Kelly, Your HR Nerd. Text (720) 513-2474 to sign up. 00:19:58 SPONSOR: TextExpander.com/podcast gets you 20% off your first year 00:22:30 Making Great Impressions with Chelsea Martin from Noms Bake Shop 00:24:52 One, Two, World Domination! Recalibrating the Cookie 00:32:40 Delegating From Hobby to Job Putting Duct Tape on the ground to map out the space 00:39:56 Blending work and family conversation 00:43:11 Realizing who you are as a company 00:45:10 Coming up with your boxing and branding 00:47:10 Listen to people, Stay true to your brand 00:53:40 It was a learning opportunity 01:00:20 Action: Listen to your people 01:03:36 Find Chelsea at GetNoms.com SBS Outtro Review The Small Business Show   The post Chelsea Martin – Noms Bake Shop – Small Business Show Episode 300 appeared first on Business Brain - The Entrepreneurs' Podcast.