Cheri Torres and Jackie Stavros on using Appreciative Inquiry to create conversations worth having (#41)

2:28 - how Cheri and Jackie first came across the idea of Appreciative Inquiry.4:04 - how many hours in a day are you in conversation?4:32 - what is appreciative inquiry.5:34 - difference between a good and a bad conversation.7:18 - you can feel when you are in a destructive, depreciative conversation.7:42 - how many of our conversations can be worth having?9:42 - our words affect each other.11:13 - what to do when the conversation is turning sour.12:02 - our conversations with loved ones are often less intentional than with strangers.12:41 - example of using Appreciative Inquiry in the real world.14:14 - Appreciative Inquiry is not about having rose-coloured glasses.15:22 - the technique of flipping.16:52 - how Appreciative Inquiry has impacted Cheri and Jackie's life.17:15 - our words matter immensely because they shape our world.19:08 - conversations worth having at home.20:57 - how to get your children to actually talk to you.24:26 - the constructionist principle.26:32 - the poetic principle.29:01 - Are appreciative conversations something we're born with or can it be learned?31:01 - there is a place for the sceptic.31:40 - appreciative inquiry doesn't mean you ignore problems.31:54 - analytical approach: looking for positive deviants.33:17 - overcoming negativity bias.36:15 - how to manage your emotions in the moment.37:47 - asking generative questions.42:11 - dealing with negative people who don't want to have constructive conversations.44:45 - a conversation worth having is not just a positive conversation.45:23 - don't assume people don't want to talk to you just because they are shy or introverted.47:30 - example of how leaders can use appreciative inquiry.51:55 - why appreciative inquiry is more likely to influence and create change.54:21 - How Jackie used appreciative inquiry in the hardest conversation of her life.1:01:03 - connect with Jackie and Cheri.You can find more detailed show notes with links to references at: https://candourpodcast.com/cheri-torres-and-jackie-stavros