Chicago Cubs Co-Owner Todd Ricketts says: Never expect anything you don't earn.

Ep. 153: This prominent businessman serves on the board of directors at TD Ameritrade, a company founded by his father, and acquired by Charles Schwab in 2020.  Whether it is financial services or sports, Ricketts is a big believer in the power of culture, a belief that was reinforced after he donned a fake beard and glasses on Undercover Boss.  Working odd jobs around Wrigley field, Ricketts discovered something that vindicated his family's focus on culture: "a contagious love for the organization." The leadership lesson, said Ricketts, is as clear and crisp as a walk-off homer: "People should seek to be a part of something bigger than themselves and have a love for the organization in which they work."  Our BONUS RESOURCE for this episode includes fill-in-the-blank notes and reflection questions. Click here to download the bonus resource. If these lessons resonated with you, connect with me and my team at maxwellleadership.com/don and together we can next-level your company culture!  Special thanks to Lauren Hafner and Samantha Clark for making this episode possible.