Chief Customer Success & Happiness Officer, With Amy Downs - CB32 episode artwork

EPISODE · Jan 4, 2017 · 41 MIN

Chief Customer Success & Happiness Officer, With Amy Downs - CB32

from The Chief Customer Officer Human Duct Tape Show

In her transformation role with Lifesize, Amy's position was originally called VP of of Customer Care. Amy knew that this cast her into too narrow of a role for what she wanted to accomplish, so like many she proposed a revised scope and title, which is how she got the VP of Customer Success and Happiness role.

Episode metadata supplied by the publisher feed · Published Jan 4, 2017

Embed this episode

NOW PLAYING

Chief Customer Success & Happiness Officer, With Amy Downs - CB32

0:00 41:42

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of The Chief Customer Officer Human Duct Tape Show?

This episode is 41 minutes long.

When was this The Chief Customer Officer Human Duct Tape Show episode published?

This episode was published on January 4, 2017.

Can I download this The Chief Customer Officer Human Duct Tape Show episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!