EPISODE · Sep 22, 2022 · 27 MIN
Chip Bell and the Customer Journey of the Future
from Alan Weiss's The Uncomfortable Truth® · host Alan Weiss
Learn about the customer journey. Appreciate the “language of the customer” What do luxury brands really try to create? Join the “optimistic treasure hunt.” Is service better or worse in the US than abroad? Predictions about customer service.
What this episode covers
Learn about the customer journey. Appreciate the “language of the customer” What do luxury brands really try to create? Join the “optimistic treasure hunt.” Is service better or worse in the US than abroad? Predictions about customer service.
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Chip Bell and the Customer Journey of the Future
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