Choice Based on Reasons episode artwork

EPISODE · Oct 1, 2025 · 21 MIN

Choice Based on Reasons

from Managing the Customer Experience

This episode explores how people often make choices not just based on preferences but also to justify those choices with reasons. It illustrates how providing reasons can change what people choose, even when the underlying preferences remain unchanged. The episode highlights the power and pitfalls of reason-based choice in both personal and professional decision-making contexts.

Episode metadata supplied by the publisher feed · Published Oct 1, 2025

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Choice Based on Reasons

0:00 21:09

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This episode is 21 minutes long.

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This episode was published on October 1, 2025.

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