Chris Deacon Unpacks the Benefits System; It’s not Broken, It’s Rigged. (Ep. 41) episode artwork

EPISODE · Jan 20, 2026 · 35 MIN

Chris Deacon Unpacks the Benefits System; It’s not Broken, It’s Rigged. (Ep. 41)

from The Benefit Whisperer

Chris Deacon isn’t here to make friends, she’s here to fix benefits. As New Jersey’s former Director of Health Benefits, she knows where the bodies are buried. Ralph Weber interviews Chris on the broken systems, misaligned incentives, and real steps employers can take to regain control of their plans. 00:00 The Staggering Cost of Healthcare 01:10 Understanding Healthcare as a System 04:14 Urgent Issues in Healthcare 07:39 The Role of Technology in Healthcare Costs 11:37 Risk Management in Healthcare Spending 15:12 The Impact of Vertical Integration on Costs 18:52 The Future of Healthcare Financing 20:14 The Technology of Real-Time Transactions 21:00 Historical Context: The Baylor Plan and Modern Costs 24:50 The Waste in Healthcare Spending 26:59 Disincentives in the Healthcare Industry 29:57 The Role of Employers in Healthcare Decisions 34:54 Hope for the Future: Technology and Transparency Contact: [email protected] · fixmybenefitsnow.com · (832) 924-3330

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Chris Deacon Unpacks the Benefits System; It’s not Broken, It’s Rigged. (Ep. 41)

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This episode is 35 minutes long.

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This episode was published on January 20, 2026.

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Chris Deacon isn’t here to make friends, she’s here to fix benefits. As New Jersey’s former Director of Health Benefits, she knows where the bodies are buried. Ralph Weber interviews Chris on the broken systems, misaligned incentives, and real steps...

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