Chris Mitchell, Owner, Mitchell Stores | The Jeff Crilley Show

On this episode of The Jeff Crilley Show, Jeff sits down with Chris Mitchell, Owner of Mitchell Stores, to explore how a single menswear shop founded in 1958 grew into the largest family-owned luxury retailer in the country. Mitchell shares the remarkable story of his grandfather, who left a career in advertising to open a store in Westport, Connecticut—with just three suits and a pot of coffee. Now a third-generation leader, Chris reflects on the company’s guiding philosophy, “Once a customer, always a friend,” and how that value system shaped the recent acquisition of Dallas icon Stanley Korshak. He explains how culture and people—not just product—drove the partnership, and how the first year has brought expanded luxury brands, enhanced technology, and deeper community engagement. The conversation also highlights the importance of philanthropy, omnichannel retail, and creating a hospitality-driven experience where every customer is treated like a VIP. Key topics: Family-owned business, Luxury retail, Stanley Korshak acquisition, Customer experience and hospitality, Fashion buying and global trends, Philanthropy and community engagement, Omnichannel retail strategy