Chris Mullan & Tim Crowe: Eigen Technologies: Making data useful (230)

Eigen Technologies provides natural language processing (NLP) technology to clients across multiple sectors. Chris Mullan, SVP of Product; and Tim Crowe, Director of Insurance Solutions, joined Robin Merttens on this episode to discuss how they help the insurance industry get access to all the insightful data trapped in the many bespoke, complex and rapidly changing documents that the industry relies on. Talking points include: Unstructured data and the inherent issues it causes in the insurance process The unique issues that arise from London’s Market reform contracts Past experiences of the insurance industry, including the overpromising of vendors and failure to deliver The role of AI, Machine Learning and how to accurately describe them How documents vary across geographies and the issues that creates. We’d love to know what you think about this episode - click here and add your thoughts to our LinkedIn post about it. If you like what you're hearing, please leave us a review on whichever platform you use or leave a post on Linkedin or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Describe some of the reasons it is imperative to maintain structured data and the issues that arise from unstructured data Summarise how past challenges have enabled future success Explain some of the pros and cons of using artificial intelligence and the vital role it plays in the digital world  If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 230 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.